Hotel Villa Mercedes Palenque

The property is beautiful, a series of buildings connected by lovely outdoor walkways, each with a few hotel rooms. Some rooms are quite a walk from the reception up an incline, but the staff helped us with our bags upon check in and check out. The outdoor spaces had beautiful plants, and we could hear howler monkeys at times and see interesting wildlife. The room was spotless and nicely equipped with a coffee maker, TV, good internet, effective a/c, a safe, and the bathroom had very nice soaps and shampoos. Staff were universally helpful, pleasant and welcoming. There was ample parking. The room was quiet, although we could hear housekeeping carts being moved outside in the morning. The main hotel pool was closed for repairs, but the second hotel pool was available for use. The location was ideal to visit the Palenque ruins, the town of Palenque and waterfalls and other attractions in the area.

Everything. It was beautifully landscaped , the rooms were situated for privacy, and the pool was absolutely stunning, especially with the lighting at night. It was definitely one of the most attractive resort-like places we’ve stayed at. It was immaculately clean. Top marks to the hard-working cleaners.

This is a very nice resort, with easy access to the ruins at Palenque. The parking seemed secure, which was important to us, as we were on a long road trip. The room was very comfortable, with plenty of space, hot water, and all the amenities. Staff were very friendly and accommodating. There is a nice restaurant on site and two pools. The grounds are well-maintained and quite beautiful.

Nice location in the jungle Large room, hot water, working fan Close to town, close to the ruins

The pool was a great place to hang out and Rogelio, the bartender, was absolutely great. The rooms were clean, beautiful and comfortable. The setting is great as well with the howler monkeys and scarlet macaws.